SBC: Your Building Partner
Shepway Building Contractors was established on the 26th February 1975. The company has been family run for over 44 years.
During this time we have earned an enviable reputation as one of the leading building companies in South East Kent with a total commitment to our clients and quality control.
The key to the company’s success is the meticulous attention to detail to all aspects of the projects we undertake. With our overall company philosophy of total client consultation and a thorough understanding of the client’s needs and commitment to the quality of our work, we provide an unrivalled service with all work being undertaken by qualified tradesmen.
We are extremely proud of our reputation for combining the highest standards of quality and professionalism with the personal touches, which so many of our clients value greatly.
We welcome the opportunity to meet new clients and would like to thank all past and present clients for the support which has given strength and purpose to our success over the last 44 years.
Our clients choose us, safe in the knowledge that they can plan their projects smoothly and efficiently with minimum disturbance saving them time and money.
Our Mission & Vision
Our Mission is to achieve the reputation of a quality, high standard & reliable building company in the construction industry.
Our Vision is to achieve 100% customer satisfaction by delivering quality services at an affordable cost. Our forward vision is to continue being a company who delivers an unrivalled quality of work for our clients in a highly competitive industry.
We also believe that for our scope of works, the sky is the limit and we are always ready to take our achievements to the next level.
Our keys for development:
We believe in:
Our Involvement in the Community
FOLKESTONE HERALD – ARTICLE
Kent Trading Standards and a Folkestone building contractor have come to the aid of a Cheriton woman who was left in the lurch by a rogue trader.
After seeing workmen at a neighbor’s house in Grange Road, Mrs Gillian Bishop decided to hire to same firm, at a cost of £2,000, to mend her front path and build a new front wall.
However, some days later, after visiting her sick husband in a care home, she returned to find that the builders had gone round the back of the house and dug up her garden path as well. They demanded a further £1,350 for the extra work which she had not requested.
Mrs Bishop reluctantly paid them £1,000 for the path, but refused to pay the remainder – at which point the builders left the site – with a huge pile of rubble deposited in the alleyway behind Mrs Bishop’s home.
“I was very upset by the way I had been treated,” she said. “I was living in the house by myself because my husband was in a care home, and I felt bullied into paying for things I hadn’t asked for.”
A neighbour called Kent Trading Standards to see if they could help, and the rubble has now been cleared away through their intervention and the generous help of Shepway Building Contractors and East Kent Recycling, who provided skip at a much-reduced rate.
Principal Trading Standards Officer Clive Phillips said he was “appalled” by the rogue trader’s attitude and standard of workmanship. He approached one of the area’s more reputable companies, through their membership of the Buy With Confidence scheme, and Shepway Building Contractors agreed to carry out the work free of charge.
Director Keven Avery said: “We called round to see Mrs Bishop and were pleased to help.”
He and Clive Phillips also agreed that the quality of most of the workmanship was poor
“The front wall isn’t steady, plans to put an iron rail on it were obviously abandoned because it wouldn’t fit and the garden path was laid straight on to dirt, without a proper sub-base,” said Mr. Avery.
Clive Phillips said there were also serious concerns about the business practices of the original builder.
“They have supplied no paperwork at all, so there is no way for a customer to complain. And to start work without permission and then demand payment for it amounts to an aggressive practice, because the customer feels they have no option but to pay up to get the work finished.”
Mr. Avery added: “A reputable builder will supply a written quote, outlining exactly what work will be done and at what price. And they will not ask for any money up front except perhaps for specific items which the customer wants and which the builder normally wouldn’t keep in stock.”
Mrs Bishop said: “I am really grateful to the Trading Standards department and Mr Avery and his men.
“I was at my wits’ end before they came along and they have been such a help.”